Patient Charter
Our
aim is to provide gentle dental care in a relaxed, friendly
but professional environment. We respect the need for confidentiality
and to consider care of the whole person. The practice is
committed to helping our patients achieve life long dental
health. A thorough initial assessment is followed by time
to discuss treatment options and priorities followed by a
written estimate if requested.
As part of our commitment to our patients we aim to offer
emergency appointments within 24 hours and routine appointments
within 10 days. On appointment day, waiting times are kept
to a minimum. The practice runs a free recall service, as
this allows us to monitor your dental health and provide simple
and efficient solutions if required. The back bone of our
preventive dental service is the dental health education unit
and visits to the dental hygienist, backed up by an extensive
range of free information leaflets.
We view any complaints as an opportunity to improve our services.
If you are happy with the service and treatment you receive,
please recommend us to your family and friends.
|
