Patient Charter

Our aim is to provide gentle dental care in a relaxed, friendly but professional environment. We respect the need for confidentiality and to consider care of the whole person. The practice is committed to helping our patients achieve life long dental health. A thorough initial assessment is followed by time to discuss treatment options and priorities followed by a written estimate if requested.

As part of our commitment to our patients we aim to offer emergency appointments within 24 hours and routine appointments within 10 days. On appointment day, waiting times are kept to a minimum. The practice runs a free recall service, as this allows us to monitor your dental health and provide simple and efficient solutions if required. The back bone of our preventive dental service is the dental health education unit and visits to the dental hygienist, backed up by an extensive range of free information leaflets.

We view any complaints as an opportunity to improve our services. If you are happy with the service and treatment you receive, please recommend us to your family and friends.