Patient charter

Our goal is to provide gentle dental care in a relaxed, friendly but professional environment. We respect the need for confidentiality and aim to deliver holistic care to our patients. The practice is committed to helping all our patients achieve life long dental health whether it be on an NHS basis or a Private basis. A thorough initial assessment is followed by a discussion of treatment options and priorities. A written estimate can also be provided afterwards if required.

As part of our commitment to our patients we aim to offer emergency appointments within 24 hours and routine appointments within 15 days. On appointment day, waiting times are kept to a minimum. The practice runs a free recall service, as this allows us to monitor your dental health and provide simple and efficient solutions if required. The back bone of our preventive dental service is the dental health education unit and visits to the dental hygienist, backed up by an extensive range of free information leaflets.

Registered Dental Professionals at this practice are governed by nine principles set out by the General Dental Council. We take all our responsibilities seriously and aim at all times to act in a professional manner and maintain your confidence in us. We put patients’ interests first, and protect all their personal information. We aim to always communicate efficiently with our patients and obtain their consent for treatment. Professionals at this practice continually strive to improve our service and regularly update our knowledge and skills.